Added Value Service

*US Bedding is up to date with all Federal Flammability Standards including CFR 1632 and 1633, and certified by fire codes TB-603, TB-129, and Boston Fire IX-11. Quality compliance means producing a quality product in an environment dedicated to quality control. We take FR Compliance Regulations very seriously; our commitment to safety and providing safer products for you and your family is not merely a process at US Bedding, it is our priority.

Warranty Information

All mattress sets have a limited warranty.

Details are as follows:
The warranty information listed is for reference only and is not considered proof of purchase.

Congratulations! You've just purchased one of the finest sleep systems available, backed up by one of the finest warranties available. At US Bedding, we make the mattress that makes you more comfortable, and that includes replacing or repairing any sleep set that fails to live up to our high standards for quality materials and workmanship. Please take a few minutes to read over the warranty guidelines below.

Length of Warranty

Your warranty protects you from the day you purchase your sleep set and continues according to the "Warranty Schedule" found in this document. In the event that we repair or replace your sleep set, this warranty continues your protection from the original date of purchase.

Warranty Coverage

This warranty covers the following items during normal wear:
Mattress:

  • Torn handles, stitches pulled out of the handle where sewn to the mattress, or tears in the mattress fabric where the handles are attached.
  • Coils or wires that are loose or broken.
  • Coils or wires that protrude or rip through the fabric
  • Body indentations of 1-1/2" or greater.
  • Sagging: Your mattress must be continuously supported by a matching box spring, or equivalent, with an appropriate frame. The frame should include a rigid center support with at least 5 legs or a rigid center support with at least 5 hardwood cross slats for queen and king sets. (See illustration for clarification.) A rigid center support is equal to a support that extends from the frame to the ground.

Box Spring:
  • Splits in the wood frame.
  • Squeaks, rattles or noises.
  • Bent, loose or defective beams and/or center support rail.
  • Loose or broken module wire.
  • Compression of modules.
  • Unstapling of modules.
  • Sagging: A proper bed frame must continuously support the box spring. For king and queen sets, a rigid center support with at least 5 legs or a rigid center support with at least 5 hardwood cross slats is necessary.

Items not covered:
Items and damages not specifically listed in the "Warranty Coverage" section are not covered, including, for example:
  • Mattress fabric
  • Border wires, which run along the perimeter of the mattress and foundation, bent due to moving or bending the sleep set.
  • Structural damage from using an improper bed frame. This warranty applies to queen and king size mattresses or box springs ONLY if they are used on an appropriate frame with a rigid center support having at least 5 legs or a rigid center support with 5 hardwood cross-slats.
  • Used bedding or bedding sold "as is" and floor models.
  • Bed height.
  • Sheet fit.
  • Comfort preference.
  • Body indentations less than 1-1/2".
  • Mattress damage due to an inappropriate box spring. A mattress is designed for full performance when used in conjunction with a matching foundation as part of a total sleep set.
  • Replacement of another piece in the sleep set, unless such other piece is also defective.
  • Mattress or foundation damage due to abuse.
  • Transportation costs.

Extending the Comfort and Support Life of Your Sleep Set:
Your new US Bedding Mattress has one sleeping surface. This means you will never have to flip the mattress. This mattress has upholstery padding which increases its longevity and support performance. Body indentations can be a normal occurrence in your new mattress, and indicate that the upholstery layers are conforming to your body's individual contours. Do not attempt to sleep on the box spring or the non-sleep surface of the mattress as they are not made for that purpose.

If A Warranty Problem Occurs...
We make every effort to be sure we manufacture our sleep sets with the finest materials available. If, however, you do discover a defect in your new US Bedding mattress box spring, simply contact the retail store where you purchased your sleep set. If you can't reach the store, or if you've moved, all you need do is write directly to us at the address printed on the law label of your new sleep set.
If a defect occurs during the warranty period (which is described in the Warranty Schedule), US Bedding will repair or replace (at our option) the defective mattress and/or box spring within a reasonable period of time.
In order for this limited warranty to be valid, you must:
1. Be the original consumer purchaser, and have purchased the sleep set from one of our authorized dealers in the United States or Puerto Rico;
2. Provide a copy of the original store receipt, or other proof of date, place of purchase and purchase price; and
3. Provide the law label from the defective product.

If identical materials are not available at the time of product service, US Bedding reserves the right to substitute material of equal or higher value, or, at our option, provide a refund. You'll be responsible for transportation costs of the product to and from the store or factory, as applicable.

Your warranty does not cover products found to be in an unsanitary condition, or when the product failure is due to causes other than defective workmanship or materials. Please refer to the "Do's & Don'ts of Bedding Care" section of this brochure for proper sleep set care.

Exclusive Remedy/Other Limitations

ANY AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXCEED IN DURATION THE TERM OF THIS LIMITED WARRANTY, WHICH BEGINS WITH THE DATE OF PURCHASE BY THE CONSUMER. THE SERVICE TERMS STATED IN THIS WARRANTY SHALL BE THE CONSUMER'S SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF PRODUCT FAILURE DURING THE WARRANTY PERIOD. EASY BEDS SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT OR THE INABILITY TO USE THIS PRODUCT, OR FOR THE BREACH OF THIS OR ANY OTHER EXPRESS OR IMPLIED WARRANTY. Easy Beds does not warrant that this product is suitable for any person's medical condition. US Bedding makes no warranty beyond what is contained in writing. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. US Bedding does not authorize any person to create for it any other obligation or liability in connection with this warranty.

Do's and Don'ts of Bedding Care

  • Do give your new sleep set time to "air" upon removal from its plastic packaging. Dispose of all plastic packaging as soon as possible.
  • Do carry your mattress flat on its side. It's easier to handle and you'll be less likely to damage the mattress.
  • Do keep your bedding clean. We suggest using a mattress pad, especially if children use the bed.
  • Do replace the old box spring when purchasing a new mattress. An old box spring may not provide sufficient support. It may appear that you new mattress is sagging when it is really the boxspring, which supports the entire mattress.
  • Do use an appropriate frame and center support for queen- and king-size sets. Using the right support frame will ensure that your warranty remains in effect.

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  • DON'T PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. THIS MATTRESS IS NOT FLAME- OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. WHEN IGNITED, SOME BEDDING MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES.
  • Don't smoke in bed. This mattress is manufactured as required by federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes.
  • Don't let anyone stand or jump on your mattress. It was not built for that kind of weight concentration or abuse.
  • Don't allow your mattress to get wet because some of the upholstery materials may compress. Protect it from water or other liquids.
  • Don't place a board between your mattress and box spring. Your sleep set is designed specifically to provide you with proper support, and the box spring plays an important role.
  • Don't bend your mattress more than 20°. Such treatment may damage the innerspring unit. Flex rather than bend the mattress when going through doorways *
  • Don't remove the law tag label at the end of your mattress. This serves as a means of identification to establish your warranty rights.
  • Don't use dry cleaning fluid of any type on your mattress. These chemicals will damage some of the construction materials.

Warranty Limitations

  • No substitutions are allowed for replacements. Mattresses that are within warranty may be repaired or replaced as followed above, however if replaced/repaired, a new warranty is null and void. Ie. After 2 years, a 5 year warranty mattress is replaced, the replacement must be of same or lesser value to the original mattress purchased. Foundations may not be exchanged for sizing and/or height complications. Ie. A 7" foundation may not be replaced by a 5" foundation. One piece foundations cannot be exchanged for a "split-box." No substitutions are allowed.
  • The remaining warranty of the initial purchase may not be applied. A new warranty for replacement mattresses are NOT applicable. Replacement mattresses cannot be exchanged/replaced/repaired.
  • A mattress, within warranty guidelines, cannot be exchanged to compensate discomfort. Warranties may only be exchangeable for Manufacturer Defects, ie. sagging. Please refer to Mattress Coverage section above for Manufacturing Defects.
  • Mattresses cannot be swapped out for sizing issues. Ie. A queen for a king is not allowed. Downsizing is also not an available option.

EXCLUSIONS

This warranty does not apply to and excludes:

  • Consumer firmness/comfort preference.
  • Normal changes in softness or recovery time of high density foams, including memory foam, due to normal use, temperature, or humidity.
  • Normal body impression(s) as indicated below TERM.
  • Consumer bed height/weight preference.
  • Cover (fabric) and handles.
  • Corner guards.
  • Bent border/grid wires.
  • Burns, cuts or tears.
  • Vermin infestations.
  • Mattresses or foundations displaying stains or soil that reasonably indicates the presence of potentially dangerous bodily fluids, blood borne pathogens or other substances that could cause injury.
  • Mattresses used with an inadequate foundation and/or support system.
  • Adjustable foundations (see owner's manual for details on warranty coverage).
  • Merchandise sold "as-is", "distressed" or "floor model/sample".
  • Claims made outside the 50 United States, District of Columbia, Puerto Rico or U.S. Virgin Islands.
  • Transportation, inspection, or removal costs of product, except in California.

Term

  • The warranty coverage runs from the original date of purchase.
  • Replacement of the mattress or foundation does not extend its limited warranty or begin a new limited warranty period.
  • Claims made outside the 50 United States, District of Columbia, Puerto Rico or U.S. Virgin Islands.

Total Limited Warranty Normal Body Impression

  • 1 Year 1 ½" or less
  • 3 Year 1 ½" or less
  • 5 Year1 ½" or less

SERVICE

  • The duration of any applicable implied warranties, including but not limited to the implied warranties of merchant ability and fitness, shall not exceed the term of this limited warranty. (Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.)
  • U.S. Bedding shall not be liable for incidental or consequential damages that result from the use of your mattress or products. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you.)
  • No expressed or implied warranties are extended to persons who purchase the product from anyone other than U.S. Bedding, Inc. or its authorized dealers, and all warranties to such persons, including the implied warranties of merchant ability and fitness, are hereby excluded.
  • If your US Bedding mattress or foundation fails due to a manufacturing defect, the exclusive remedy under this warranty will be replacement of the defective product in the U.S., Puerto Rico or U.S. Virgin Islands.
  • If the US Bedding product you purchased is discontinued at the time of replacement, a current model of comparable quality and value will be selected.
  • To receive service under the terms of this warranty contact your original dealer. A copy of original bill of sale is needed to determine original date of purchase. Model name label and law label must be provided to identify the bedding and validate this warranty.

YOUR RIGHTS UNDER STATE LAW

  • This warranty gives you specific rights, and you may have other rights, which vary from state to state. This warranty is extended only to the original purchaser from US Bedding Company or its authorized dealers.